Return & Exchange Policy

We offer exchanges or store credit within 14 days of your purchase or delivery date. We do not offer cash or card refunds.

Store credit never expires and can be used online or in our Fresno store.

Items must be unworn, unwashed, and in their original condition with tags still attached.

For hygiene reasons, the following are final sale and cannot be exchanged: bodysuits, swimwear, jewelry, accessories, and any item marked as final sale.

Keep the item unworn with its tags attached and contact us within 14 days of purchase or delivery. Include your order number, the item, and the size you'd like instead so we can check availability and help with an exchange or store credit. Final-sale items are not eligible.

Email us at support@thaiandco.shop with your order number and the item you'd like to exchange, or bring your item and receipt to our store at 3064 E Campus Pointe Dr, Fresno, CA 93710.

For online orders, customers are responsible for return shipping costs. We recommend using a trackable shipping service.

If your item arrives damaged or we sent the wrong item, contact us within 7 days of delivery and we'll make it right at no cost to you.